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Terms of Service

Last updated: 7 July 2025

When you use the Homemaking App, you are agreeing to these latest Terms of Service (“Terms”). Violation of these terms may, at our discretion, result in us terminating your account.

We may update these Terms of Service at any time. If we make significant changes, we will refresh the date at the top of this page.

Definitions

“Company”, “we”, “our”, or “us” refers to Alpine Labs Pte. Ltd.

“Services” refers to the Homemaking App, whether delivered within a desktop application, mobile application, or another format.

“You” or “your” refers to the people that own an account with our Services.

Account Terms

  1. You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  2. When you use the Services, you agree not to:
    • Use the products to break any laws or regulations.
    • Gather or use information from accounts that aren’t yours.
    • Attempt to deceive us or other users by making false reports or pretending to be someone else.
    • Bypass or interfere with the security features of the products.
    • Overload or disrupt any configuration or operations of the products.
    • Send or try to send viruses or any malware, or add tracking tools like web bugs and cookies to the products.
    • Harass or threaten other users.
    • Speak ill of or damage, in our view, us or the products.
  3. You are responsible for all content posted to and activity that occurs under your account.
  4. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.

Payment

  1. If you are using a free trial of the Services, it is really free: we do not ask you for your credit card or sell your data.
  2. When you sign up for a free trial, we explain the length of trial. After the trial period, you need to pay in advance to keep using the Service. If you do not pay, we will freeze your account and it will be inaccessible until you make payment. If your account has been frozen for 60 days, we will queue it up for auto-deletion.
  3. If you are upgrading from a free trial to a paid plan, you will be charged immediately and your billing cycle starts on the day of upgrade. Any unused portion of a free trial period will be forfeited. For other upgrades in plan level, the new rate starts immediately and you will receive a refund of the prorated amount of the original subscription. For other downgrades in plan level, the new rate starts from the next billing cycle.
  4. Subscriptions are processed by Apple through the App Store.
  5. Payment will be charged to your Apple Account upon confirmation of purchase.
  6. Subscriptions automatically renew unless they are canceled at least 24 hours before the end of the current subscription period.
  7. Your Apple Account will be charged for renewal within 24 hours prior to the end of the current subscription period.
  8. To manage or cancel your subscription, go to your account settings on the App Store.

Account Deletion and Termination

  1. You are solely responsible for properly deleting your account. An email request to delete your account is not automatically considered deletion. To delete your account, navigate to “Account” and select “Delete Account”.
  2. All of your content will be inaccessible from the Services immediately upon account deletion. Within 30 days, all content will be permanently deleted from active systems and logs. Within 60 days, all content will be permanently deleted from our backups. We cannot recover this information once it has been permanently deleted.
  3. Canceling your account does not affect the status of your subscription. To cancel your subscription, open the App Store and go to Account Settings.
  4. We reserve the right to suspend or terminate your account and refuse any and all current or future use of our Services for any reason at any time. Suspension means you will not be able to access the account or any content in the account. Termination will furthermore result in the deletion of your account or your access to your account, and the deletion of all content in your account. We also reserve the right to refuse the use of the Services to anyone for any reason at any time, including, but not limited to violations of these Terms.
  5. Verbal, physical, written or other abuse (including threats of abuse or retribution) of a Company employee or officer will result in immediate account termination.

Modifications to the Service and Prices

  1. We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of our Services with or without notice.
  2. Sometimes we change the pricing structure for our products. Active subscribers will receive either a notice or a request for consent from Apple.

Uptime, Security, and Privacy

  1. Your use of the Services is at your sole risk. We provide these Services on an “as is” and “as available” basis. We do not offer service-level agreements, but do take uptime of our applications seriously.
  2. We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other customers of the Services. We’ll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.
  3. We take many measures to protect and secure your data through backups, redundancies, and encryption. We enforce encryption for data transmission from the public Internet.
  4. You agree that the Company may process your data as described in our Privacy Policy and for no other purpose. On rare occasions, we may access your data for the following reasons:
    • To help you with support requests you make. We’ll ask for express consent before accessing your account.
    • On the rare occasions when an error occurs that stops an automated process partway through. We get automated alerts when such errors occur. When we can fix the issue and restart automated processing without looking at any personal data, we do. In rare cases, we have to look at a minimum amount of personal data to fix the issue.
    • To safeguard the Company. We’ll look at logs and metadata as part of our work to ensure the security of your data and the Services as a whole. If necessary, we may also access accounts as part of an abuse report investigation.
    • To the extent required by applicable law. As a Singapore company with its main data infrastructure located in the United States, we only preserve or share customer data if compelled by a Singapore or United States government authority with a legally binding order or proper legal request, or in limited circumstances in the event of an emergency request. If a non-Singapore or non-United States authority approaches the Company for assistance, our default stance is to refuse unless the order has been approved by the Singapore or United States government, which compels us to comply through procedures outlined in an established mutual legal assistance treaty or agreement mechanism.
  5. We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services.

Copyright and Content Ownership

  1. All content posted on the Services must comply with Singapore and United States copyright law.
  2. You give us a limited license to use the content posted by you and your users in order to provide the Services to you, but we claim no ownership rights over those materials. All materials you submit to the Services remain yours.
  3. We do not pre-screen content, but we reserve the right (but not the obligation) in our sole discretion to refuse or remove any content that is available via the Service.
  4. The Company or its licensors own all right, title, and interest in and to the Services, including all intellectual property rights therein, and you obtain no ownership rights in the Services as a result of your use. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company. You must request permission to use the Company’s logos or any Service logos for promotional purposes. Please email us requests to use logos. We reserve the right to rescind any permissions if you violate these Terms.
  5. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services without the express written permission of the Company.

Liability

You agree that the Company is not liable to you or to any third party for damages of any kind that result from the use of the Services, in ability to access data, or unauthorized access of your data or account. The Company is also not liable for damages of any kind related to actions of any third party that uses the Services, or any other consequences related to the Terms or Services.

If you have a question about these Terms, please send an email to terms@homemaking.app

© 2025 Alpine Labs Pte. Ltd.

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